皇家旅游是将有资质的酒店、机票代理机构、旅行社提供的旅游服务信息汇集于互联网平台供用户查阅的互联网信息服务提供商，同时帮助用户通过互联网与上述酒店、机票代理机构、旅行社联系并预订相关旅游服务项目。对用户预订的旅游服务项目中出现的瑕疵等问题，皇家旅游并不承担责任，但皇家旅游将尽力协助用户与相关旅游服务项目提供商进行协商，不能协商解决的，用户可以向消费者协会投诉或通过法律途径解决。

皇家旅游严格保障用户隐私权，对上网用户的个人信息保密，未经上网用户同意不得向他人泄露，但法律另有规定的除外。只有当政府机关依照法定程序要求我们披露用户的个人资料时，携程旅行网才会依法或为维护公共安全之目的向执法单位提供用户的个人资料，且不承担任何法律责任。用户自愿注册个人信息，用户在注册 时提供的所有信息，都是基于自愿，用户有权在任何时候拒绝提供这些信息。注册个人信息的用户同意皇家旅游对这些信息进行善意利用。皇家旅游使用目前业界高可靠性的服务器软件，支持安全加密协议。我们会运用这套软件并采用多种方法在最大程度上来确保用户提供的信息不被非法访问。用户明确同意其使用皇家旅游网络服务所存在的风险将完全由其自己承担。

皇家旅游不担保网络服务一定能满足用户的要求，也不担保网络服务不会中断，对网络服务的及时性、安全性、准确性也都不做担保。

皇家旅游不保证为向用户提供便利而设置的外部链接的准确性和完整性，同时，对于该等外部链接指向的不由皇家旅游实际控制的任何网页上的内容，皇家旅游不承担任何责任。

对于因不可抗力或皇家旅游不能控制的原因造成的网络服务中断或其他缺陷，皇家旅游不承担任何责任，但将尽力减少因此而给用户造成的损失和影响。

本声明适用中华人民共和国法律，用户和皇家旅游一致同意服从中华人民共和国人民法律。如其中任何条款与中华人民共和国法律相抵触，则这些条款将完全按法律规定重新解释，而其它条款依旧具有法律效力。我们保留随时更改上述免责及其他条款的权利。

Regal China is an Internet information service provider gathering tourism service information provided by qualified hotels, ticket agencies and travel agencies on the Internet platform for users to gain access, and to help users get into contact with the above-mentioned hotels, ticket agencies and travel agencies through the Internet for booking related tourism services. Regal China will not be responsible for the problems and defects of the travel services booked by the users, but Regal China will endeavor to assist the users to negotiate with relevant travel service providers. If issues cannot be solved through negotiation, the users can complain to the Consumer Association or sue to the Court.

Regal China strictly protects the privacy of users, keeping Internet users' personal information confidential. The users’ personal information is forbidden to be divulged to others without their agreement except the cases regulated by the law. Only when the government requires that we disclose users' personal information in accordance with legal procedures, will Regal China provide the user's personal information to the law enforcement authorities in accordance with the law or in the purpose of maintaining public safety without any legal liability undertaken by Regal China. Users voluntarily register personal information, and all information provided by the users during registration is based on free will. They have the right to refuse to provide this information at any time. Users registering personal information agree on the well-intentioned use of Regal China on such information. Regal China is currently using the industry's high-reliability server software which supports secure encryption protocol. We will use this set of software and adopt a variety of methods to avoid unauthorized access to the information provided by users to the maximum extent. Users expressly agree that the risks caused by the use of Regal China Network Services will be fully borne by themselves.

Regal China does not guarantee that the network services will surely be able to meet users’ requirements, or will be uninterrupted; it also makes no guarantee on the timeliness, security, accuracy of the network services.

Regal China does not guarantee the accuracy and completeness of the external links set for the convenience of users; meanwhile, for the content on any page pointed by these external links out of actual control of Regal China, Regal China does not assume any responsibility.

Network service interruption or other defects caused by force majeure or reasons beyond the control of Regal China, Regal China does not assume any responsibility, but will try to reduce the losses and impact caused to the users.

This statement applies to the laws of the People's Republic of China. Users and Regal China agree to obey the laws of the People's Republic of China. If any of the terms is in conflict with the laws of the People's Republic of China, these provisions will be completely re-interpreted according to the laws, while other provisions are still legally binding. We reserve the right to change the above exemption clauses and other terms at any time.